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Accounts Receivable / Collection Specialist

Company: Solugenix Corp
Location: Brea
Posted on: May 1, 2021

Job Description:

Overview: Accounts Receivable / Collections Specialist$16-$20/hr DOE in Brea, CaFull Time Employee Positions Available!LIKE PUZZLES? ARE YOU A PEOPLE PERSON? SOLVE PEOPLE PUZZLES WITH US!Your superior customer service, collections and relationship-building skills along with a keen troubleshooting and problem-solving mindset will be challenged (and rewarded) while collaborating with customers that operate at the cutting edge of medical technology; Saving lives and helping improve quality of life. Minimum qualifications:Experience in making outbound collection callsHighly proficient in ExcelStrong interpersonal and problem solving skillsAbility to learn and navigate between programs (multitasking) quickly in a fast paced environmentPreferred qualifications:3+ years of experience in accounts receivables and collectionsPrior experience working as AR Specialist/Analyst for a medical device companyBachelors Degree in Finance or AccountingResponsibilities:Review customer account to determine if an order should be released or remain on holdUpdate customer account with note regarding credit history, dates contacted and other relevant information in order to keep accurate records for each customer and keep relevant departments aware of each customers current situationReconcile the accounts receivable ledger to ensure that all payments are accounted for and properly postedMonitor assigned territory, customer account details for non-payments, delayed payments and customer disputesContact customers via e-mails or outbound calls for collection effortsInvestigate and resolve customer inquiriesResearch and process refunds, resolve tax and payment discrepanciesWork with other departments (including sales, marketing, and customer service) to investigate and help resolve order or invoice related issuesComplies with organization standards, policies, procedures and work instructionsParticipate in the Inbound queue of 8-10 customer complaint/dispute inquiries per specialistFollow escalation procedures per client guidelinesFor our Full Time Employees, we offer full benefits:Quality Healthcare Options for you and your familyQuality of Life Enhancements - Paid Time Off for vacation, sick leave, and moreMaternity/Paternity Leave401k planShort Term Disability (STD) InsuranceLong Term Disability (LTD) InsuranceMerit-based awards and recognitionWe believe in taking care of our employees through:Professional education and leadership trainingCareer growth with mentorship and guidance by Solugenix senior leadershipCelebrating and rewarding our employees for their successesWork life balance. We work hard to ensure success, but we also ensure that our employees have the right balance to live their lives as they desireA family culture of open communication and enjoyable teammatesOpportunities to give back to the community and make a differenceAbout Solugenix:For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. We specialize in managed services for our clients worldwide. Some of our clients include brand leaders like Sony, American Express and Johnson & Johnson, Sonic, the McDonalds Corporation who look to Solugenix to be their strategic partner. With an emphasis in career and personal development, we make sure all employees are getting most out of their careers.

Keywords: Solugenix Corp, Fullerton , Accounts Receivable / Collection Specialist, Accounting, Auditing , Brea, California

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