FullertonRecruiter Since 2001
the smart solution for Fullerton jobs

Operations Admin I - CA

Company: FedEx Ground
Location: Fullerton
Posted on: February 5, 2020

Job Description:

Auto req ID: 224081BRPosition Type: Full TimeEmployee Type: NonexemptJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customers first line of contact for a variety of issues.Essential FunctionsProvides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolutionMinimum Education High School Diploma or GED requiredMinimum Experience Previous clerical or customer service experience preferredRequired Skills, Abilities and / or LicensureGeneral business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsAddress: 458 Lambert RoadCity: FullertonState: CaliforniaZip Code: 92835Domicile Location: H3928EEO StatementFedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforceSearch Engine Description: AdministrativeOperations

Keywords: FedEx Ground, Fullerton , Operations Admin I - CA, Administration, Clerical , Fullerton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Administrative Assistant
Description: DescriptionAre you looking for employment Do you have administrative and customer service experience Are you a hard-working and friendly individual with a passion to start your career with a great company (more...)
Company: Robert Half Office Team
Location: Thousand Oaks
Posted on: 02/24/2020

Receptionist/Administrative Assitant
Description: Join Livingstons Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, (more...)
Company: Livingston International
Location: El Segundo
Posted on: 02/24/2020

Data Entry Specialist
Description: br DATA ENTRY SPECIALIST br br PrideStaff serviceslocal companiesto find and provideexperienced, proven individuals for direct hire, as well as temporary, and temp-to-hire placements.There are (more...)
Company: PrideStaff
Location: Carson
Posted on: 02/24/2020


Data Entry Administrator
Description: br Data Entry Aministrator br br PrideStaff, a national employment agency, works withlocal companiesto find and provideexperienced, proven candidates for temp-to-hire and direct hire assignments.There (more...)
Company: PrideStaff
Location: Long Beach
Posted on: 02/24/2020

Administrative Assistant
Description: br ADMINISTRATIVE ASSISTANT br Short Term Assignments br br PrideStaff, a National Contract EmploymentSystem, is working withlocal companiesto find and provideexperienced, proven individuals (more...)
Company: PrideStaff
Location: Long Beach
Posted on: 02/24/2020

Provider Reimbursement Admin
Description: Provider Reimbursement Admin - PS33667Location: Texas, United StatesNewRequisition : PS33667Post Date: 1 day agoYour Talent. Our Vision. At Anthem, Inc., its apowerful combination, and the foundation (more...)
Company: Anthem, Inc
Location: Anaheim
Posted on: 02/24/2020

Office Administrator
Description: Duties Responsibilities br ul li Perform interfaces between program personnel and customer as well as facility managers. Coordinate
Company: Millennium Engineering and Integration Company
Location: El Segundo
Posted on: 02/24/2020

Administrative Assistant
Description: ZS is a global leader in sales and marketing consulting, outsourcing, technology and software. Together, we design and implement strategies that lead to greater market share, more competitive operations (more...)
Company: ZS
Location: Thousand Oaks
Posted on: 02/24/2020

Administrative Accounting Assistant - Glendale, CA
Description: Job Description br Administrative AccountingAssistant br br The individual will provide administrative support to Leadership Team Sales, Operations Manager and President of the Southern CA Operations (more...)
Company: Equity Title Company Inc.
Location: Glendale
Posted on: 02/24/2020

Security Officer Lobby/Receptionist, Seal Beach
Description: Security Officer Lobby/Receptionist Part Time - Afternoon - Monday - Friday - 17.48 Allied Universal is currently seeking a Lobby/Receptionist to oversee front desk operations that will include answering (more...)
Company: U.S. Security Associates, Inc
Location: Seal Beach
Posted on: 02/24/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fullerton RSS job feeds