Customer Advocacy Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for a Customer Advocacy Engineer.
Key Responsibilities:
Lead critical customer onboarding, including setup, configuration,
training, and troubleshooting
Act as the primary point of contact for customer management,
fostering strong relationships during onboarding
Support and lead customer demonstrations, lab certifications, and
early product trials
Required Qualifications:
Proven experience in customer management and relationship-building
in technical environments
Prior experience with Long Haul and/or Metro Optical Networks
required
Demonstrated ability to lead customer demonstrations and resolve
critical issues
Practical knowledge of Ethernet, DWDM, and TCP/IP networking
concepts
Master's Degree in Electrical/Electronics Engineering, Computer
Engineering, Computer Science, Telecommunications, or a related
field with 7+ years of experience
Keywords: VirtualVocations, Fullerton , Customer Advocacy Engineer, Engineering , Vista, California
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here to apply!
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