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Helpdesk Technician

Company: JobSource North America
Location: Fullerton
Posted on: June 22, 2018

Job Description:

Job DescriptionRequirements:

  • Must be proficient in Apple Computer Systems 10.7-10.12
  • Knowledge of MS Exchange creating mailboxes, groups, & using tools to evaluate email transport.
  • Able to use Active Directory to administer users and DNS related issues
  • Extensive knowledge of MS Office to help end users accomplish tasks.
  • Able to use JIRA for helpdesk ticket management to address user issues in a timely manner.
  • Great personal skills and willingness to understand end users objectives without violating IT policies.
  • Good network protocol knowledge in the event users cannot access resources.
  • Working knowledge of Skype for Business aka Lync
  • Ability to properly terminate patch cable’s a plus.
  • Must have own suitable vehicle for occasional light travel (no greater than a 50 mile radius, mileage compensation available).MUST BE BI-LINGUAL IN ENGLISH/SPANISH General work hours are 830AM-530PM M-F (flexible hours during projects is necessary)Company DescriptionJobSource has maintained a leadership position through the years based on a valuable premise – we invest in people. Today that focus benefits our customers wherever they operate around Southern California to individuals, non-profit organizations and corporations in the Northern American Continent in a growing number of specialized fields. We continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs.

    Keywords: JobSource North America, Fullerton, Helpdesk Technician, Engineering, Fullerton, California

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