FullertonRecruiter Since 2001
the smart solution for Fullerton jobs

Team Manager - Tech Services

Company: Crawford & Co.
Location: Brea
Posted on: May 3, 2021

Job Description:

Under direction of the Managing Director-Technical Services, leads a unit in producing a product of superior quality for Crawford & Company clients while meeting established production objectives and service standards.--------- Provides direction and supervision to adjusters and other staff.--- Recruits, hires and evaluates performance of personnel as necessary.--- Trains and develops new employees.--- Assigns work ensuring balanced workload for employees in unit.--- Reviews all assignments seven days after creation or in accordance with service standards; continues to review CMS2 Diary at appropriate intervals.--- If applicable, reviews reserves at least every 30 days and revises as necessary.--- Reviews and corrects outgoing reports.--- Completes file re-inspections and audits as requested--- Monitors production, reviews CMS2 billing dockets and monitors gains and losses on contract accounts.--- Maintains a minimal working caseload meeting all production objectives and service standards.--- Completes file re-inspections and audits as requested--- Recommends candidates for cross-training and advanced training.--- Promotes a good public image of the Company.--- May make or attend Sales and Marketing calls as necessary.--- Maintains up-to-date knowledge of licensing and regulatory requirements of industry and ensure compliance of employees in unit.--- Encourages employees to pursue continuing education and monitors their completion of required courses; continues own personal development through continuing education and seminars.--- Maintain records such as sick leave, vacation, company car, expenses and budgets as necessary.--- Upholds the Crawford Code of Business Conduct at all times.--- Participates in special projects or performs duties in other areas as requested.----- High school diploma and at least two years college or an equivalent combination of education and experience.--- Previous experience as an Adjuster, Supervisor, Adjuster in Charge, Manager, or Team Manager. Previous supervisory experience desirable.--- Excellent verbal and written communication skills.--- Analytical ability.--- Ability to effectively manage, supervise, and develop employees.--- Thorough knowledge of services being delivered by branch office.--- Good mathematical aptitude.--- Good organizational and interpersonal skills.--- In-depth knowledge of insurance coverage, practices and negotiating skills.--- Familiarity with legal, medical and technical disciplines.--- Computer skills--- Maintenance of adjuster's license; must possess valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services.--- Additional courses may be required by jurisdiction for maintenance of license.------People taking care of people. It's that simple. At Crawford & Company, we treat our clients' policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.We are guided by our collective value system: RESTORE.At Crawford, we:

  • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
  • Are Empowered to advance the company mission and take ownership of our individual career progression.
  • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
  • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
  • Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.
  • Give Recognition, participating in an environment where people are rewarded for jobs well done.
  • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.We believe in leading by example - at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve.--Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.In addition to a competitive salary, Crawford offers you:
    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Keywords: Crawford & Co., Fullerton , Team Manager - Tech Services, Executive , Brea, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fullerton RSS job feeds