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DIRECTOR, E-COMMERCE Fullerton, California, United States

Company: Odkmedia
Location: Fullerton
Posted on: November 17, 2022

Job Description:


ODK Media, Inc. is an online streaming media service provider. Our core Platforms, OnDemandKorea.com, OnDemandChina.com, OnDemandViet.com, OnDemandLatino.com and OdkShop.com, provide the opportunity to connect people with stories to create unique experiences. We celebrate the best in entertainment, technology, and culture across our services.
We are currently looking for a Director, E-Commerce who will help with our online ODK Shop. We are looking for creative and diverse individuals who are passionate about redefining content through innovation, unconventional thinking, and embracing fun!
DUTIES & RESPONSIBILITIES


  • Develop long and short term strategies and tactics for growth
  • Ensurethe achievement of company targets including sales, profit, safety and compliance
  • Set daily / weekly / monthly goals with the sales, operations and customer service teams and ensure achievement
  • Service Focus: Place great emphasis on creating customer loyalty by ensuring the highest value of service is always provided and by delivering on commitments to the customer
  • Drive traffic and execute marketing campaigns to increase listing visibility and revenue through marketplace tools such as Facebook and Instagram AD, Google Paid campaigns, Promotions, Internal Banner and Video Ads
  • Manage promotions and social ad campaigns, being sure to integrate with the company's overall marketing campaign plan and channels
  • Detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.) to improve product presentation and buyer experience
  • Manage operations to ensure customer satisfaction
  • Create partnerships with affiliate partners
  • Measure and report on results of online marketing efforts by utilizing web analytics dashboards and creating other reports to support the business needs
  • Identify product trends across all marketplace channels.
  • Provide recommendations for the development of new products and categories to drive incremental sales growth
  • Collaborate with cross-functional teams to maintain and improve service metrics and customer experience

    REQUIREMENTS

    • 7+ years working in an E-commerce platform
    • Experience in planning with merchandise providers to select products
    • Experience in Paid marketing & SEO
    • Experience in handling customer service such as email response
    • Experience growing a team
    • Bilingual in Korean and English

      PERKS & BENEFITS

      • Unlimited Paid Time off
      • Health Insurance (HMO or PPO) paid for you and your family at no cost
      • Paid Sick Days and Holidays
      • Year-end Discretionary Bonus
      • 401K (Employer Match 4%)
      • Catered lunch every day at different local cuisines and a kitchen stacked with drinks
      • Free access to many different media streaming sites
      • Gameroom, company parties, free merchandise and much more!



        ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
        The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed

Keywords: Odkmedia, Fullerton , DIRECTOR, E-COMMERCE Fullerton, California, United States, Executive , Fullerton, California

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