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Assistant Store Manager I

Company: Tapestry, Inc.
Location: Brea
Posted on: November 23, 2022

Job Description:

Assistant Store ManagerAssistant Store ManagerJob DescriptionThe Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.Sample of tasks required of role:SALES* Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values* Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales* Productivity Management: holds the management team accountable for personal productivity and management contribution* Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager* Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics* Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations* Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)* Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed* Develop team to build long-term relationships with customers to drive business* Takes initiative; has a high level of ownership and accountability for results of self and others* Works directly with the Store/District Manager to protect and drive the needs of the business* Ensures all daily tasks are completed without negatively impacting service of Coach standards* Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate* Builds trusting relationships with peers and team; acts as advocate for the Brand* Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance* Delegates and empowers others* Creates enthusiasm and positivity for a shared vision and mission* Recognizes and values individual performanceOPERATIONS:* Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager* Resolves performance problems using appropriate communication, coaching and counseling techniques* Adheres to all retail policies and procedures including POS and Operations* Leverages / understands Coach's tools and technology to support Service and Operations of store* Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention* Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)* Interacts and communicates with Lead Supervisor and Store Manager* Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met* Adheres to all retail policies and procedures including POS and Operations* Leverages and understands Coach's tools and technology to support Service and Operations of storeAssistant Store Manager

Keywords: Tapestry, Inc., Fullerton , Assistant Store Manager I, Executive , Brea, California

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