Dental Operations Manager

Company: Dental Views
Location: Fullerton
Posted on: March 18, 2023

Job Description:

Dental Operations Manager Job OverviewThe Operations Manager performs, delegates, and oversees a variety of managerial and administrative duties while working closely with the Regional Operations Manager. The Office Manager is responsible for coordinating all staff activity as well as the maximization of patient flow, productivity, and teamwork. Other duties include, but are not limited to, patient relations, scheduling, account maintenance, treatment consultation, payment arrangements, quality management, personnel matters, employee performance, reporting, billing, bookkeeping, cash and payment reconciliation, employee work schedules, company policy and procedure compliance, OSHA, HIPAA, Code of Safe Practice compliance, and risk management. The Office Manager is also responsible for promoting a safe and productive work environment with minimal stress.Dental Operations Manager QualificationsKnowledge of OSHA and HIPAA Compliance Standards requiredAdvanced knowledge and use of dental terminology requiredKnowledge of and proficiency in finance, human resource management, and principles of business preferredExcellent written and verbal communicationMeans to travel from one office to another, required as necessaryWorking knowledge of Outlook and ExcelDental Operation Manager Responsibilities and DutiesAssist with recruitment, interviewing, and hiring of team membersWork with office staff and doctors on dental services quality standards and customer serviceMonitor employee performance and provide performance feedback regularlyCoordinate employee weekly/monthly work schedulesReview, correct, and approve employee timecardsFollow-up on collections for past due accounts Implement and enforce all legal provisions and Company policies and procedures outlined in the Employee HandbookMonitor production and collections goals on a daily/weekly/monthly basisMaintain accurate patient records, collections data, reconcile collections, daily deposits, and supporting documentationMotivate staff to increase production and maximize their potentialCommunicate and provide constructive solutions to problemsPrepare in-house reports, new patient spreadsheets and/or managerial reports as requiredCoordinate and complete morning huddles and monthly team meetingsOther duties as assigned by the Regional Manager Dental Operations Manager EducationHigh School Diploma or General Educational Diploma (GED) requiredDental Operations Manager ExperienceAt least 3 years of dental practice management are preferred. 2 years of Dental Views experience may be consideredBenefitsDental Views offers Medical, Dental, Vision, 401K, Life Insurance, Supplemental Insurance, Vacation time, etc.PI208286922

Keywords: Dental Views, Fullerton , Dental Operations Manager, Executive , Fullerton, California