Intermediate Account Manager
Company: VirtualVocations
Location: Fullerton
Posted on: November 15, 2023
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Job Description:
A company is looking for an Intermediate Account Manager for
their Account/Relationship Management team.
Key Responsibilities:
Develop and maintain relationships with clients, agents, and
internal partners to deliver superior customer service and improve
client retention
Research and resolve inquiries/issues, negotiate problem
resolution, and handle complex service issues
Initiate and lead calls with agents, clients, and enrollment
vendors to review account details, discuss plan offerings, and
resolve service level issues
Required Qualifications:
Bachelor's degree in a business field or equivalent combination of
education/experience
Two years of insurance or client relationship experience
Technical aptitude to quickly learn software applications
Ability to work independently and leverage resources to complete
assignments
Advanced proficiency using Microsoft Office products (e.g., Word,
Excel, PowerPoint)
Keywords: VirtualVocations, Fullerton , Intermediate Account Manager, Executive , Fullerton, California
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