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Environmental Test Department Manager (FN1220-MS)

Company: National Technical Systems
Location: Fullerton
Posted on: October 30, 2019

Job Description:

POSITION SUMMARY:

Located in the Fullerton facility the Department Manager is responsible for the day-to-day management of the Environmental Lab including dynamics and climatics. The manager oversees and coordinates the testing by the department to assure that technical, schedule, man-hour, and administrative targets are met.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Oversees and coordinates the management of assigned contracts. Responsible for planning, organizing, directing, and tracking all aspects of project and personnel, including technology, deliverables, schedule, cost, contract, customer satisfaction and account growth

Builds customer relationships in order to ensure awareness of customer needs, customer satisfaction with ongoing services, identification of new business opportunities, and account growth

Directs personnel, manages cost, schedule, ensures contract compliance and serves as customer interface

Quote and proposal preparation for environmental test including costing and pricing

Keeps General Manager and the customer current on any problems or issues

Oversees and instructs personnel in proper environmental testing, Lead 6-7 direct reports

Ensure that test operations are executed to contractual, safety, and quality requirements.

High degree of Customer interface including problem solving and conflict resolution.

Provide hands on, effective supervision of Technicians and Engineers.

Support evaluation of test designs and set ups.

Conduct analysis of test reports, solution development and recommendation.

Evaluate, prioritize, and recommend test equipment, facility requirements and enhancements including capital investments.

Promote NTS values and culture to all customers and employees

Other duties as assigned

CORE REQUIREMENTS:

Working knowledge of multiple test areas and technical disciplines including electrical mechanical, thermal, and engineering services.

Ability to consistently deliver performance with minimum supervision and maintain continuous positive communications with subordinates, peers, management, and customers.

Familiarity with test and operation of electrical equipment and instrumentation and control devices such as recorders, gauges, indicators, transmitters, breakers, relays, switches, transformers, motor control centers

Excellent written and oral communication skills as well as an ability to manage multiple priorities in a fast paced environment are essential

Must have effective leadership skills to organize, communicate, motivate and promote a team environment

Must have a strong sense of urgency, be a self-starter and proactive in meeting lab targets.

Strong organizational and analytical skills

Must be flexible and able to quickly adapt/react to changing situations and schedules

Savvy negotiation skills required to ensure successful discussions with customers

Must use sound judgment and maintain discretion and confidentiality at all times

MINIMUM EDUCATION AND EXPERIENCE:

Bachelor's Degree highly desired

Minimum of 5 years working in a test lab environment - Working knowledge of multiple test areas and technical disciplines including electrical mechanical, thermal, and engineering services.

3-5+ years of Management experience in an engineering/technical environment

Prior experience in running large programs with complex customer schedules/interfaces a must

WORKING CONDITIONS:

General Office Environment; General Test lab with exposure to sudden, loud noises, must be able to lift up to 50 lbs.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

POLICY STATEMENT:

It is the policy of NTS to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions.

Equal Opportunity Employer M/F/D/V

recruitingteam@nts.com

Keywords: National Technical Systems, Fullerton , Environmental Test Department Manager (FN1220-MS), Executive , Fullerton, California

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