FT Retail Shift Lead - Fullerton, CA
Company: 5.11 Tactical
Location: Fullerton
Posted on: January 26, 2023
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Job Description:
"We are innovators who make purpose-built technical apparel,
footwear, and gear for life's most demanding missions."5.11
Tactical has established itself as the fastest-growing and most
well-known brand of tactical apparel, gear and functional products
in the world. Through a commitment to operator-led product
innovation, quality and compelling value, 5.11 has developed a
loyal following among some of the most demanding and discerning
end-users of apparel and gear.At our Operations Center in Manteca,
CA and Global Innovation Center in Costa Mesa, CA, we leverage our
deep relationships with Law Enforcement, Special Forces Operators
and First Responders to gain unique insights. The results are
products that break new ground combining ruggedness, speed, range
of motion and ultimate comfort in professional duty, tactical
training, adventure, women's tactical, fitness and industrial
professionals.POSITION SUMMARY:In order to accomplish this mission,
we have an exciting opportunity as a Shift lead at our Retail store
located at 1337 S Harbor Blvd Ste. 022, Fullerton, CA 92832 who
will be responsible for delivering an exceptional 5.11 brand
experience, building and maintaining customer relationships while
achieving store sales goals.RESPONSIBILITIES:DELIVER OVERALL BRAND
EXPERIENCEDirects and models 5.11's Values, Mission and Service
standards providing an elevated customer experienceWorks closely
with 5.11 Tactical Merchandising team to coordinate merchandising
updates, identify opportunities and support long-term
strategiesLeads and delegates merchandise processing, replenishment
and recovery of sales floor to brand standardsEnsures all
alterations and embellishments are executed according to department
specsModels an efficient and satisfying cash-wrap experienceEnsures
housekeeping duties are completed to maintain a neat, clean and
professional store experience.With the direction of the Store
Manager, monitors and follows up on sales goals, sales plans and
sales budgets to optimize profitAssists with reductions, price
changes, and transfersUnloads delivery truck, receives, opens and
unpacks merchandise and labels merchandise with security
tagsFollows and executes safety and security routines to prevent
loss and guarantee employee and customer safetyHas working
knowledge and oversees use of all Company systems in storeBUILD
CUSTOMER RELATIONSHIPSCreates an environment that maintains a 100%
focus on the customerModels selling behaviors to build customer
relationships and brand loyaltyModels and supports use of store
tools and systems to nurture customer relationshipsACHIEVE
RESULTSAccountable for store and individual sales goalsHelps to
attracts, recruit, hire and train high-caliber leadership service
specialistsHelps to assess team's performance and provides feedback
using both informal and formal methods Ensures all team members are
working together to create a positive environment and resolves
issuesWrites and flexes store labor scheduleHelps manage store
controllable expensesProtects the assets of the store through
implementation of loss prevention practicesQUALIFICATIONS:To
perform the job successfully, an individual should have the
following credentials:Bachelor's or Associate's Degree and/or 2-4
years of retail experience - apparel preferredPrevious retail
management or supervisory experienceProven ability to provide a
superior customer experience and drive customer loyaltyProven
ability to assess talent and manage performanceProven business
acumen with strategic and analytical skillsAbility to effectively
communicate with all levels of an organizationSchedule flexibility
to include evenings and weekendsProficiency in Microsoft Office
programs (Excel, Word, and Outlook)While performing the duties of
this job, the employee is regularly required to stand, lift, walk,
and reach overheadMust occasionally lift and/or move up to 15
poundsAbility to use a POS systemOur Values:At 5.11 we embrace a
high energy culture built upon our values of Service, Unity, Impact
and Tenacity.Service - At 5.11, we wear our passion for service on
our sleeves: it is an honor to serve those who serve and people of
all walks of life. With humility and great respect for our
consumers and our roots, we take pride in our brand and engage with
our communities. By championing the needs of our consumer we
fulfill the mission of a lifetime.Unity - We build together-as one,
global 5.11 family. Our individual abilities and diverse
perspectives strengthen outcomes. We collaborate, taking a holistic
view and listening actively. By communicating with intention, care
and clarity, we empower each other to reach new heights.Impact - We
have big ambitions and they start and end with our consumer. With
them in mind, we innovate for impact-we think big, think creatively
and challenge norms. We foster curiosity and iterate, relentlessly
pursuing solutions. For ultimate impact, we drive to disrupt for
good.Tenacity - We are tenacious in our pursuits and accountable to
each other. This builds trust and the confidence to rise to any
challenge. We have the courage to take risks and, no matter the
outcome, we flex and adapt, always having each other's backs. We
persist-determined to Always Be Ready.5.11's practice is to hire at
18 years of age and older onlyPay Range: $16 - $19 per hour plus
bonus5.11 Tactical offers a best-in-class benefits program
including: medical, dental and vision insurance; a 401(k) program
with employer match; employer-paid basic life and AD&D
insurance. Additionally, employees can choose from several
voluntary benefits including: Hospital Indemnity/Accident
insurance; Flexible Spending Account/Health Saving Account;
Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time;
Casual Dress Code; and Employee Discounts.*If you are a regular
full-time employee working at least 30 hours per week, you and your
eligible dependents may participate in 5.11's benefits
program.*Equal Opportunity Employer/Protected Veterans/Individuals
with DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: 5.11 Tactical, Fullerton , FT Retail Shift Lead - Fullerton, CA, Hospitality & Tourism , Fullerton, California
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