Customer Service Specialist
Company: Elysian and Company
Location: Fullerton
Posted on: May 25, 2023
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Job Description:
Office Expansion!
Elysian has just opened its doors to a newer larger office space
and we are looking for people oriented and motivated Customer
Service Specialists to work in our sales' department. We are
currently seeking individuals to want to help us and themselves as
we grow into our new space. This position will be responsible for
helping customer satisfaction, by providing product and service
information and resolve any issue.
*What you'll do:*
* Develop and maintain the customer experience roadmap
* Improve the overall customer experience
* Manage and follow up on your customers and assigned tasks
* Analyze a customer's situation and offer a solution that best
fits the their needs
* Usage of platforms such as Salesforce and SecurityTraxx
* Attend staff meeting and weekly evaluations/ trainings
*What you'll Need:*
* Minimum of high school diploma or equivalent, college degree or
currently pursuing preferred
* Outstanding customer service skills and/or experience
* Committed to starting a career path in a fast-paced
environment
* Experience in building and maintaining strong relationships with
customers.
* Solid time management and multi-tasking skills
* English/Spanish- bilingual is a plus
*Some benefits of working with Elysian:*
* Individualized Training
* Flex days and Holidays off
* Birthday recognition
* Philanthropy events
* Team Building Events (dinners, outings, group sports activities,
bowling, movies)
Job Type: Full-time
Pay: $52,000.00 - $57,000.00 per year
Experience level:
* Under 1 year
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Ability to commute/relocate:
* Fullerton, CA: Reliably commute or planning to relocate before
starting work (Required)
Experience:
* hands on work: 1 year (Preferred)
Work Location: In person
Keywords: Elysian and Company, Fullerton , Customer Service Specialist, Hospitality & Tourism , Fullerton, California
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