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DELIVERY ROUTE DRIVER ( NON CDL, NO SALES)

Company: Specialty Textile Services
Location: Fullerton
Posted on: July 2, 2018

Job Description:

Job DescriptionThis position is responsible for the daily operation of the route or task that has been assigned.Since 1996, Specialty Textile Services has had a vision of offering an alternative and more value oriented linen rental service for the growing hospitality industry.Locally owned and independently operated we have become the fastest growing company in our industry segment. Specialty Textile Services has positioned itself as the premier provider of value because of our commitment to customer satisfaction and our focus on “Predictive Service”. By anticipating our customer’s needs we eliminate many of the service failures that are prevalent in the industry.Watch our brief YouTube video: https://www.youtube.com/watch?v=z5rRGaTikOk&t=2sPrimary Areas of Responsibilities• Deliver and pickup of linen from customers.• Efficient routing and servicing of customer.• Develop and maintain customer relationships in a manner conducive of insuring and maintaining customer satisfaction at or above the stated goal.• Operate a truck in a safe manner.• Utilization of all pertinent company systems and processes of paperwork and service functions.Primary Tasks• The delivery and pick up of customer’s product.• Maintaining the delivery areas within each account.• The efficient servicing and routing of customers.• Maintaining accurate inventories by line item within each account.• Communicate with customers and provide a high level of customer service.Training Requirements• Must compete and pass drivers/ safety training course.• Must understand and explain the Customer Satisfaction Survey.• Must complete all modules of the Service Dept. Training Outline:• Plant and office orientation.• Product knowledge.• Primary route process and procedures.• Final Exam.Position Requirements• Must demonstrate basic English, math and reading skills.• Must be ale to effectively communicate with customers.• Must be able to perform the following physical activities:1. Lift repetitively and or carry 60 pounds2. Reach up to seven feet3. Walk two miles per day4. Bend up to 120 times per day to pick up clean and soiled linen• Must be able to work outside for extended period in heat and cold.• Must maintain a valid driver license.• Must maintain a valid “DOT” physical.• Must have and maintain an acceptable driving record.• Must present a professional appearance.• Must be willing to work holidays, weekends or nights.• Must maintain a high level of attention to detail in all tasks.Disclaimer Statement: This job description is not intended nor should it be construed to be an exhaustive list of all responsibilities, duties, skills or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to a job of this type.OTHER FUNCTIONS:• We go above and beyond our assignments to assist our customer and internal team in all their needs. Job Snapshot:Customer Service RepresentativeBase Pay: 40,000 TO 50,000K DEOEmployment Type: Full-TimeJob Type: Customer Service Representative/DriverEducation: High school diploma or aboveExperience: At least 1 year in customer service, 24 ft Box Truck Driving Experience PreferredManages Others: No

Keywords: Specialty Textile Services, Fullerton, DELIVERY ROUTE DRIVER ( NON CDL, NO SALES), Hospitality & Tourism, Fullerton, California

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