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Call Center Representative - PBX-Communications

Company: Providence Health & Services
Location: Fullerton
Posted on: May 18, 2023

Job Description:

Call Center Representative - PBX-Communications



Location: Fullerton, CA


Work Schedule: On Call / Per Diem


Shift: 8-hour, Evenings



Under moderate supervision, the PBX operator answers a multi-incoming computerized PBX system and directs calls to the appropriate extension, department or individual. Responsible for monitoring and responding appropriately to medical emergency alarms, fire, and equipment failure.



Minimum Position Requirements:





  • 6 months Answering service background, or professional switchboard operation.

  • Experience with heavy call traffic, multi-incoming and outgoing lines.





    Preferred Qualifications:





    • 2 years experience with computerized switchboard operation.

    • Experience in a healthcare environment.





      Our best-in-class benefits (https://www.providenceiscalling.jobs/rewards-benefits/) are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission (https://www.providenceiscalling.jobs/mission-core-values/) of caring for everyone, especially the most vulnerable in our communities.



      Our best-in-class benefits (https://www.providenceiscalling.jobs/rewards-benefits/) are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission (https://www.providenceiscalling.jobs/mission-core-values/) of caring for everyone, especially the most vulnerable in our communities.



      St. Jude Medical Center is a faith-based, non-profit, 384-bed, tertiary care facility, and is one of Southern California's most-respected and technologically-advanced hospitals. With nearly 700 of the area's finest physicians on staff, St. Jude offers nearly every medical specialty and sub-specialty. Whether for the birth of a baby, life-saving surgery or a routine mammogram, St. Jude continues to set the standard for medical care and offers the community the most comprehensive array of services and programs.

      St. Jude Medical Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Jude Medical Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

      Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.


      Company: St. Jude Medical Center

      Category: Clinical Administration

      Req ID: R363025

Keywords: Providence Health & Services, Fullerton , Call Center Representative - PBX-Communications, IT / Software / Systems , Fullerton, California

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