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Patient Access Representative

Company: Aerotek
Location: Fullerton
Posted on: January 12, 2021

Job Description:

Description:

  • Activate patients in the system of record upon arrival on the date of service and assist patients and customers in navigating throughout the hospital facility.
  • Verify patient insurance; read and understand responses from automated financial clearance tool and take appropriate action, including referrals to Patient Access Specialist or Financial Counselor, as appropriate.
  • Ensure that required/applicable forms and documents are presented and explained at time of registration (e.g., Patient Rights and Responsibilities, Advance Directives, - ---Important Patient Information, etc.).
  • Obtain all necessary patient signatures at time of arrival.
  • Perform collections and cashiering functions when appropriate.
  • Ensure that financially cleared patients go directly to the area of service in order to receive treatment; refer patients to Financial Counseling when appropriate.
  • Obtain all information necessary to perform benefits verification for unscheduled visits.
  • Coordinate with bed placement and ensure appropriate patient type and status changes are performed in a timely manner.
  • Confirm and document insurance eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, effective dates, and follow-up with patient and/or referring physician office in the event of failed eligibility.
  • Daily focus on attaining productivity standards; recommend new approaches for enhancing performance and productivity when appropriate.
  • Coordinate discharge processing with financial counseling, Case Management, and clinicians.
  • Assist patients with on-site customer service functions (e.g., billing, medical record, and collection inquiries) by coordinating with other revenue cycle functions and departments.
  • Collect, log, and store patient valuables in accordance with SJHS security policies prior to patient service.
  • Act as a knowledgeable resource on Registration and Financial Clearance functions for department staff. (e.g., answer account questions, assist with new staff training, etc. Serve as the ambassador between the hospital and all patients and visitors, promoting a customer-friendly environment.Skills:Patient registration, Data entry, Medical terminologyTop Skills Details:Top 3 Skills:- Admitting Experience- Insurance Verification- Data EntryAdditional Skills & Qualifications:- 2+ years of healthcare experience working with patient access or registration--> hospital or physician related (hospital/provider preferred)- Customer service is a MUST - candidates will be interacting with internal employees from physicians to C-Suite Executives- EPIC experience HIGHLY preferredExperience Level:Expert Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fullerton , Patient Access Representative, Other , Fullerton, California

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