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Digital Experience Specialist

Company: Avocado Green Brands
Location: Fullerton
Posted on: May 2, 2021

Job Description:

Ideal candidate: We're Seeking an Extraordinary Digital Experience Specialist, who is eager to learn more!If you are tired of doing the same thing every single day, this role could be a dream job for you! The goal of our Digital Sales Experience Team is simple yet lofty: to provide our guests with the best possible engagement to learn and purchase our sustainable products while cultivating personal development in the process. We operate as a small, fast-paced, and tight-knit team at our Fullerton location where your individual contributions will have a lasting impact while incorporating both Brentwood Home and Avocado Green Mattress brands.The primary responsibilities of this role revolves around engaging with our new potential customers through various channels which keeps the job always changing, including chats, email,--Zoom (video calls), and phone. You will be challenged to think outside the box, to go above and beyond, and to make decisions on-the-fly in the best interest of our guests. Our mission on the digital sales team is to maximize the quality of engagement and opportunities to educate our customers in making the best purchasing decisions; this results in more add-on products and a guest who is confident to purchase today!--Position Pay - We start at $22 an hour and have opportunities for monthly incentives!We're currently hiring for the following:* Open Availability including weekends & holidays * Full-time 8 hours a day, 5 days a week* Shift 1: 6am-2pm PST* Shift 2: 9am-5pm PST* Shift 3: 11am-7pm PST* Shifts will be M-F, W-SUN, SAT-WEDRequirements:* 1+ years of customer-facing experience, including but not limited to retail, CX or sales (in-office, call center or online)* Must be organized and detail oriented* Must be confident when making and receiving phone calls (Inbound & outbound)* Will be responsible for phones, email, chats, and video appointments* Comfortable in receiving and providing education surrounding products* Strong sense of inter- & intrapersonal emotional intelligence* Harness a solutions-based mentality* Enthusiastic about personal performance* Eager to learn more about Avocado Green brands!We celebrate diversity at Avocado Green Brands. Difference is an invaluable asset - different perspectives, different cultures, different backgrounds. Our difference reflects our humanity and enables us to better handle whatever challenges come our way.Avocado Green Brands is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of actual or perceived age, ancestry, citizenship, color, disability, familial status, family responsibilities, gender identity/expression, genetic information, marital status, matriculation, national origin, personal appearance, political affiliation, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, socioeconomic status, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Keywords: Avocado Green Brands, Fullerton , Digital Experience Specialist, Other , Fullerton, California

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