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Remote Product Support Specialist

Company: VirtualVocations
Location: Fullerton
Posted on: September 19, 2022

Job Description:

A travel management solutions provider is in need of a Remote Product Support Specialist.

Core Responsibilities of this position include:
Managing relationship with Expert Auditor vendor and manage any escalated tickets
Managing any product outages, including communication to clients/internal team
Training existing team on Expert Auditor and it's functionalities
Skills and Requirements Include:

Experience working with Expert Auditor
Experience navigating difficult situations with clients
Creative problem-solving skills
Proficient in Microsoft applications; Outlook, Word, Excel, and PowerPoint

Keywords: VirtualVocations, Fullerton , Remote Product Support Specialist, Other , Fullerton, California

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