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Support Supervisor

Company: Lamps Plus
Location: Brea
Posted on: November 22, 2022

Job Description:

Support SupervisorWe are hiring a Support Supervisor to join our collaborative Store Team. We believe that our retail teams allow us to provide an outstanding experience by offering our customers recommendations throughout their shopping experience with us. Are you passionate about helping others? By joining our team, you will have an opportunity to -grow professionally, learn new skills, and contribute to our brand.JOB DESCRIPTION:

  • Traces discrepancies between inventory and stock control records, takes corrective action as necessary and communicates with Inventory Control.
  • Interacts with Warehouse and Purchasing Departments regarding shipments, special orders, and problem situations.
  • Ensures accurate inventory control via the internal software.
  • Supervises the defective merchandise area or recycles to repair department if necessary
  • Ensures percentage of broken merchandise is kept to a minimum through accurate handling and shelf preparation.
  • Evaluates the stockroom floor plan periodically and makes changes as needed.
  • Coordinates transfer of merchandise to and from other branch stores.
  • Answers questions on product usage, assists customers with carry-out of merchandise after purchase and provides outstanding customer service.
  • Assures all merchandise retrieved from stockroom has all needed parts.
  • Enforces company policies relative to Loss Prevention and Human Resources procedures.
  • Advises management of any safety violations or equipment used incorrectly.
  • May perform the semi-annual inspection of ladders using safety audit provided by Human Resources.
  • Assists sales personnel in retrieving merchandise for customers.
  • Promotes safe work environment through adherence to Company safety standards.
  • Educates, trains and ensures proper use of ladders, knives, tools and dollies.
  • Performs other duties as assigned by manager and may vary depending upon geographic location or operations of store.
  • Prepares price tags for merchandise accordingly.
  • Performs other auxiliary duties for the maintenance of sales floor and displays.JOB REQUIREMENTS:
    • 1-2 years supervisory experience, including background in display or stock/inventory control.
    • Electrical knowledge helpful.
    • High School graduate or equivalent.
    • Must possess good verbal and written communication skills.
    • Ability to lift 25-50 pounds, climb ladders, and do constant standing, bending and stooping.
    • Regular job attendance is required in accordance with a regular schedule established for the position by the Supervisor.FULLTIME BENEFITS OFFERED:
      • Medical, Dental, Vision
      • Dependent Care Flexible Spending Account, Flexible Spending Account, Health Savings Account, Employee Assistance Program
      • Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k
      • Voluntary Short-Term Disability and Voluntary Accident Insurance
      • Voluntary Pet Insurance
      • Employee Discounts and Recreation Discounts
      • Ongoing professional development training, career advancement opportunities and more!

Keywords: Lamps Plus, Fullerton , Support Supervisor, Other , Brea, California

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