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Customer Service Sales Associate

Company: S Sakhi Corporation
Location: Brea
Posted on: January 21, 2023

Job Description:

Job DescriptionBinaco is a supplier of promotional products in Brea, CA. We are seeking a Customer Service Sales Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints.
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Develop new business with existing clients and/or identify areas of improvement to exceed sales.
  • Build long-lasting strong customer relationships
  • Generate package labels using Worldship(UPS) and Shipmanager(FedEx)Qualifications:
    • 1-2 years of promotional products experience strongly preferred
    • Enjoy working in a fast-paced environment
    • Able to provide in-depth knowledge of products and services and resolving problems
    • Proficient in Word, Excel
    • Entry level/Working knowledge of Adobe Illustrator and Photoshop
    • Photography skills a plus
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Knowledge of shipping software both UPS and FedExCompany DescriptionLeading promotional products supplier helping companies market their products or services through the use of logoed items.by Jobble

Keywords: S Sakhi Corporation, Fullerton , Customer Service Sales Associate, Other , Brea, California

Click here to apply!

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