Remote Senior Complex Customer Care Representative
Company: VirtualVocations
Location: Fullerton
Posted on: January 27, 2023
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Job Description:
A health insurance company needs applicants for an opening for a
Remote Senior Complex Customer Care Representative.
Core Responsibilities of this position include:
Handling inbound and outbound calls with an emphasis on excellent
customer service
Taking responsibility for addressing member issues, questions,
concerns, and see them through to resolution
Responding to members and providers in a polite and courteous
manner
Required Skills:
High School Diploma / GED or higher
1+ years of experience with insurance, benefits, and claims
1+ years in Healthcare, Advocacy Service, Customer Service, and/or
Call Center Services, Sales, Hospitality
Proficiency with Microsoft Office
Ability to work any of our 8-hour shift schedules during our normal
business from noon to 11pm EST
Keywords: VirtualVocations, Fullerton , Remote Senior Complex Customer Care Representative, Other , Fullerton, California
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