Customer Service Sales Associate

Company: S Sakhi Corporation
Location: Brea
Posted on: March 16, 2023

Job Description:

Job Description Binaco is a supplier of promotional products in Brea, CA. We are seeking a Customer Service Sales Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints.
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Develop new business with existing clients and/or identify areas of improvement to exceed sales.
• Build long-lasting strong customer relationships
• Generate package labels using Worldship(UPS) and Shipmanager(FedEx) Qualifications:
  • 1-2 years of promotional products experience strongly preferred
  • Enjoy working in a fast-paced environment
  • Able to provide in-depth knowledge of products and services and resolving problems
  • Proficient in Word, Excel
  • Entry level/Working knowledge of Adobe Illustrator and Photoshop
  • Photography skills a plus
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Knowledge of shipping software both UPS and FedEx Company Description Leading promotional products supplier helping companies market their products or services through the use of logoed items. by Jobble

Keywords: S Sakhi Corporation, Fullerton , Customer Service Sales Associate, Other , Brea, California