Senior Call Center Representative
Company: VirtualVocations
Location: Vista
Posted on: May 22, 2025
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Job Description:
A company is looking for a Call Center Representative
Senior.
Key Responsibilities
Answers incoming calls and performs triage of inquiries, responding
to escalated issues with limited supervision
Collects and tracks caller data, providing resolutions and
identifying issues for improvement
Oversees training and orientation of associates, monitors
compliance with policies, and handles escalated calls
Required Qualifications
High School diploma/GED or 10 years of relevant work experience
Two years of experience in a similar role
Ability to perform physical tasks including frequent lifting and
data entry
No professional license or certification required
Keywords: VirtualVocations, Fullerton , Senior Call Center Representative, Other , Vista, California
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