FullertonRecruiter
the smart solution for Fullerton jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Fullerton
Posted on: November 8, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLSara on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Fullerton , Inbound Travel Consultant, Professions , Fullerton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


No CDL? We can help - Apply Today!- Now Hiring in Riverside,CA!
Description: CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed.Whether you need a CDL, Job, or both we have you covered. At C.R. England, we train new drivers and hire experienced drivers. We are seeking (more...)
Company: Cr England
Location: Altadena
Posted on: 11/20/2018

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: Hub Group Dedicated is working with a well-known distributor in Southern
Company: Hub Group
Location: Cathedral City
Posted on: 11/20/2018

Class A / B Drivers
Description: Job Description: SKILLS REQUIRED MINIMUM : 2 years previous full time commercial
Company: C R & R Inc.
Location: Lake Elsinore
Posted on: 11/20/2018


Dedicated CDL-A Driver - Top Tier Hourly Overtime [185]
Description: Hub Group Dedicated is in need for CDL-A Drivers for a well-known home delivery service. Excellent pay and benefits
Company: Hub Group Trucking
Location: Altadena
Posted on: 11/20/2018

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: Hub Group Dedicated is working with a well-known distributor in Southern
Company: Hub Group
Location: Yucaipa
Posted on: 11/20/2018

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: Hub Group Dedicated is working with a well-known distributor in Southern California and
Company: Hub Group
Location: Lake Elsinore
Posted on: 11/20/2018

CDL A - Owner Operators Wanted
Description: MinStar Transport is now hiring owner-operators. Interested Apply now Benefits Monthly safety bonus Extra compensation for deck set up and tear down Referral bonus 100 reimbursement for bridge tolls (more...)
Company: MinStar Transport
Location: Placentia
Posted on: 11/20/2018

Regional Truck Driver - Now Hiring around PASADENA!
Description: J.B. Hunt is now hiring CDL-A truck drivers for regional driving jobs within our Dedicated fleet. Ask about our relocation package This regional dedicated trucking job features the following: ul li (more...)
Company: JB Hunt
Location: Altadena
Posted on: 11/20/2018

CDL A Truck Driver - Home Daily
Description: Join CEVA as a CDL- A Company Driver Daily Home Time and Great BenefitsWant daily home time, great pay and great benefits At CEVA, we know that your life is more than your job. We provide paid time off (more...)
Company: Ceva Freight LLC
Location: Altadena
Posted on: 11/20/2018

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: Hub Group Dedicated is working with a well-known distributor in Southern
Company: Hub Group Trucking
Location: Yucaipa
Posted on: 11/20/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fullerton RSS job feeds