Government-Funded Customer Service Representative
Company: NEW Long Beach Office Opening
Posted on: January 21, 2023
Our company has an immediate opening for a Bilingual Customer
Service Representative for our client located in the greater Long
Beach area. The position entails being the primary customer support
for our client. Success in this position requires that the Customer
Service Representative is able to work independently with little to
no supervision to provide immediate availability, be professional,
provide documentation within our systems. Requirements For
Training: Our most accomplished professionals will teach you what
directly leads to their success and systematically create a game
plan for your future.
- Outstanding reliability and follow-through and requires
excellent communication skills including interpersonal and active
- Efficient problem-solving and troubleshooting skills.
- The ability to multi-task, delegate effectively, and have
excellent organizational skills.
- The ideal candidate will be a highly self-motivated individual
who can work well with little to no supervision and is a reliable,
knowledgeable, resourceful, flexible, service-oriented
- The Customer Service Representative will partner with all
parties informed of the status of open issues and will work closely
with escalation partners to identify, document, and monitor any and
all exceptions to the standard processes to create a list of best
- Problem Resolution: A big part of maintaining relationships
with existing customers includes problem-solving by the Customer
- Responsiveness: The Customer Service Rep will provide
responsive, timely support. The Customer Service Rep shall
personally act as the single, point-of-contact for their issues
from identification through resolution as often as possible (i.e.
take the call and handle internally vs. transfer or provide other
Keywords: NEW Long Beach Office Opening, Fullerton , Government-Funded Customer Service Representative, Sales , Fullerton, California
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